“I came to this country few years ago and overstayed. I did not know what to do. TWAN helped me to obtain a passport and return to my country under the voluntary return program”

“I came here with spouse visa, but when I made the extension application, my application was refused without in-country appeal rights. TWAN helped protect me from deportation to save my family life”

“I am a mental health patient and I am receiving ESA benefit but it was stopped many times during the last 2 years without me being informed. TWAN helped me to overcome these barriers every time I encountered difficulty”

“I am coming here from Hounslow to make my universal credit application because I couldn’t find anyone to help me with the online application”